Case Study: Proguard Protection Services

Case Study: Proguard Protection Services
Jillian Bateman — July 13, 2022

“Since implementing [simPRO], my profit margins have increased over 10% in just the last year.”
– Frank Bauer, CEO






Read why Proguard Protection Services made the switch to simPRO to improve business operations and increase profits:


The challenges

Before Proguard Protection Services chose simPRO, the business used a combination of paper-based systems and software. But their software didn’t integrate with their accounting programs, and lacked both a mobile app for their technicians and features for vehicle maintenance reporting.

“What got us started in looking for a software program was that I felt like the company was hitting a ceiling of growth where we weren’t able to get to the next level,” Proguard CEO, Frank Bauer said. “…finding a good software program was the key to helping us get to that data-strong technology to base our company on and help our company grow.”


The results

“We can share the information that’s needed, we can send it from one department to another very easily, and it’s a task-driven form of communication,” Frank said.

With simPRO up and running, productivity also increased.

“I would say on any good day we could get maybe five billable hours out of an eight-hour paid day. With simPRO, we’re now seeing six to seven hours on an eight-hour day because it allows us to streamline the process of scheduling,” Frank said.

“With simTRAC and simPRO together, we’re able to use just a few clicks of the mouse to see who the closest technician is to a call, and we can look immediately to the inventory and see if they have the parts they need to do that call,” Frank said.

“It gives all of the information to the technicians’ hands, and we can send the right guy to the right job when we need to.”

“This means I don’t have to send the guy all the way across town to spend ten minutes on a project when I could’ve sent someone who was five minutes away.”

After just one year on simPRO, Proguard saw massive business growth, with:

  • 14% increase in sales
  • 6% increase in clients
  • 10% increase in overall profit margin


Word of advice?

Look to simPRO to grow your business.

“The fact that we’ve implemented a software program to the strength that we have with simPRO means that I’m ready to grow for the next five or ten years…that’s a huge step for any company that wants to play in this market and be a contender for someone who is either going to acquire other businesses and bring them in, or is eventually going to sell their company and get out,” Frank said.

Learn more and see if simPRO is a fit for your company by visiting: