“When you lose a customer it feels like a smack in the face,” said Tim Creenan, Owner and CEO, Amherst Alarm, Inc. Your bottom line suffers, and your pride may suffer as well. Yet tracking and measuring customer attrition are within reach and should become...
How much sales growth has your company lost to excuses? Sales excuses may be born out of inefficiency, lack of resources, being pulled in too many directions, or simply having bad habits. Some combination of those conditions exists in just about any...
In January of 2015 I was driving home from work and my husband called. What I thought would be our normal “what should we have for dinner” conversation, turned out to be: “We have been robbed”. (I could have corrected him that we were actually burglarized, but I didn’t think it was...
The August 9, 2021 Bureau of Labor Statistics (BLS) press release articulated what many reading this blog already know through experience. The number of job openings increased to a record 10.1 million as of the end of June, which is...
Here are highlights of legislative activity that could impact the electronic security and life safety industry. Federal Legislative Summary – August 2021 August is typically a month that Congress takes a break from its “sausage making” and members spend...
Snap One formerly SnapAV, is strengthening its position as a trusted source for locally-available custom integration products with the recent launch of a new Snap One Local Partner Store operated by AllNet in Marietta, Georgia and expected grand openings in...
Security salespeople are in it for the money! It’s a common belief and one you may think is true. If so, you might be tempted to construct a compensation plan that heavily favors pay for performance. Of course, salespeople want to be paid well. Everybody does. And I whole-heartedly...
For decades, Artificial Intelligence (AI) lived only in the imaginations of novelists and filmmakers. For many, their first exposure to AI was in the film 2001, where an intelligent supercomputer (spoiler alert) murders human beings. Terminator: Rise of the Machines, along with numerous other films...
Here are highlights of legislative activity that could impact the electronic security and life safety industry. Federal Legislative Summary – July 2021 Congress continued to wrangle over infrastructure in July. It seemed most of the news coming out of...
We are monitoring 122 bills related to occupational licensing just passed the halfway mark in the year. Many are innocuous. But many others could have or will have a significant impact on your business, if passed. As the electronic security...