Key Takeaways from Leadership Summit

Key Takeaways from Leadership Summit

This year’s Leadership Summit addressed the hardships leaders have faced during the pandemic and included networking opportunities, educational sessions, and quality one-on-one meetings with the industry’s leading manufacturers and service providers. The Summit began with a brief speech from ESA’s...
Innovate Customer-Facing Processes Throughout Your Organization

Innovate Customer-Facing Processes Throughout Your Organization

Just as a pit crew at a racetrack changes tires and refuels the car with the utmost efficiency and consistency, letting their driver get back into the race as quickly as possible, security companies should implement strong processes and operations to eliminate inconsistencies and...
Financial Statements: Yard Sticks that Measure Your Success

Financial Statements: Yard Sticks that Measure Your Success

“Where do your eyes go when you first open up a financial statement?” John Colehower wants to know. The principal of Mergers & Acquisitions LLC, a consulting firm specializing in the security industry, he presented a session at ESX on financial statement literacy....
ESA Leadership Summit to Offer Virtual Passes

ESA Leadership Summit to Offer Virtual Passes

ESA Hybrid of In-Person and On-Demand, Virtual Summit Experiences, Passes Now Available Leadership Summit is around the corner! Leaders in the electronic security and life safety industry can still register to attend this in-person event held at the Omni Frisco hotel,...
The Importance of In Person Events

The Importance of In Person Events

After a year of virtual events, Zoom calls, virtual networking and happy hours, people are itching to get back together in person.   A survey conducted in April by The Business Journal, surveyed past event attendees across 44 markets and found that nationally, 50% of respondents said they were ready to return to in-person events...
ESA Makes Investing In Your Team Easy!

ESA Makes Investing In Your Team Easy!

I always enjoy writing articles for Security Nation since it forces me to slow down and reflect. Not normal behavior if you know me. As I took the opportunity to slow down this time, I was struck by a recent discussion with my management team.   We had...
Customer Attrition: Track It. Measure It. Improve It.

Customer Attrition: Track It. Measure It. Improve It.

“When you lose a customer it feels like a smack in the face,” said Tim Creenan, Owner and CEO, Amherst Alarm, Inc. Your bottom line suffers, and your pride may suffer as well. Yet tracking and measuring customer attrition are within reach and should become...
Networking Opportunities at Leadership Summit

Networking Opportunities at Leadership Summit

Leadership Summit attendees understand the value of networking. The Summit offers two clear assets to those who register; education and networking. Combined, these two intangible benefits can greatly help your company to grow and prosper. The Summit offers many different...
How You Are Killing Your Sales Growth, One Excuse at a Time

How You Are Killing Your Sales Growth, One Excuse at a Time

How much sales growth has your company lost to excuses? Sales excuses may be born out of inefficiency, lack of resources, being pulled in too many directions, or simply having bad habits. Some combination of those conditions exists in just about any...
Use Data to Convince your Customers to Upgrade

Use Data to Convince your Customers to Upgrade

In January of 2015 I was driving home from work and my husband called. What I thought would be our normal “what should we have for dinner” conversation, turned out to be: “We have been robbed”. (I could have corrected him that we were actually burglarized, but I didn’t think it was...