This collection of courses provide broad training and information needed for sales agents to successfully develop proposals for a variety of different systems, help meet their clients’ specific needs, and close sales. Some of the courses focus on specific systems...

I wrote an article four years ago regarding there being a training ‘skills gap’ in the US. At the time of writing that article, there was evidence of there being a debate on whether a skills gap even existed in...

I have a confession: I love watching the NCAA March Madness Tournament … not because I am some huge basketball fan, but mainly because of the excitement and the ability for an underdog team to get a huge win. Watching these young athletes pour their heart and...

My kids have been learning virtually since the end of August and it has really expanded my views on communicating distantly. My fifth-grade son has mainly one dedicated teacher who is on Zoom with him and his classmates throughout the day, while my seventh-grade daughter...

This week my children start back to school, and I am so glad that they will have something positive to distract them from the scary pandemic world they are surrounded by. However, my husband and I will have another distraction – tutoring our kids in a virtual...

There was a recent post on a popular alarm installers Facebook page about getting certified. The poster asked if it was worth it to get an ESA Certification. The resounding responses were YES! ESA’s Certification program has been evolving since...

Every click and key we press can expose ourselves and our companies to enormous repercussions. These exposures range from an employee saying something offensive on social media, to an employee being hacked and exposing the customer and company data to...

In a past article, I mentioned the Yungblut family has a new puppy and we are in the midst of puppy training.  This intensive program includes potty training, no-jumping training, sleep training, no-biting training, no-choking-yourself-while-walking training, and the no-barking training.  Phew!   How my husband and I...

I recently read a headline that stated, “Amazon Commits to Investing Millions in Training." I wasn’t that captivated by the headline, as I would assume a company as large as Amazon would want/need to invest pretty heavily in training. I...

Hiring is tough! Many years ago, before I became a manager, I used to think that management was just looking for a reason to fire people. In hindsight, I couldn’t have been more wrong. Any manager worth their salt knows...