The video surveillance systems your business offers often serve as the core of your customers' physical security operations. Yet, if these systems end up becoming outdated, disconnected, or difficult to manage, it can make customer investigations take too long, safety...
ESA Releases Inaugural Industry Performance Index for Security Integrators to Navigate Market Trends
Following the launch this summer of its Industry Research Center, the Electronic Security Association (ESA) is pleased to announce the release of its inaugural Industry Performance Index (IPI) report. A new initiative aimed at delivering economic and industry intelligence to...
By Janet Fenner, Owner and President, Defined Marketing Price wars are exhausting. They're margin-crushing, morale-draining, and completely avoidable for security companies that understand what's actually driving them. The conversation going wrong in your sales process usually starts long before a...
For decades, alarm monitoring has run on a simple logic: normal, alarm, or trouble. An operator sees “Zone 7 Alarm” and reacts. It works, but it’s also the limit of what most panels can tell you. There’s no context, no...
The Electronic Security Association (ESA) has announced a new strategic partnership with nFACT, Inc., a B2B labor sourcing marketplace, connecting electronic security and life safety integrators with subcontractors from across the United States. Through the partnership, nFACT will become ESA’s...
The electronic security industry is celebrating one of its own. Holly Borgmann, Vice President of Government Affairs at ADT and former board member of the Security Industry Alarm Coalition (SIAC), has been selected to receive the prestigious William N. Moody...
For years, recurring monthly revenue (RMR) has been one of the industry's most important business metrics. It provides predictable cash flow, strengthens company valuation, and creates long-term stability. But as security technology continues to evolve, so does the opportunity to...
The Electronic Security Association's Annual Meeting has always served as more than a governance requirement. It is a snapshot of where the industry stands, what it has accomplished, and where it is headed next. This year's meeting, held during ESX...
By Taylor Criddle, Vice President of Advocacy and Public Affairs The electronic security and life safety industry is not what it was fifteen years ago. The products are different. The business models are different. The workforce requirements are different. And...
By Crystal Jacobs, Program Lead at Security America For nearly 20 years, Security America has been committed to providing security industry professionals with comprehensive insurance solutions, competitive pricing, and exceptional service. As the risks facing businesses continue to evolve, we...