|Course Name||Length (Hours)||Course Description|
|OSHA 10 Hour||10||This comprehensive training sets the cornerstone for a safe and productive construction site and helps keep your company in compliance and prevent costly accidents, incidents and OSHA fines at your site.|
|Basics of Customer Service||3||Provides students with communication skills, customer service skills and tips to deal with handling difficult customers. Key skills necessary to deal with difficult situations and provide the highest possible level of customer service and a number of situations on dealing with customers in a professional manner.|
|Communication Strategies||6||This course will help participants understand the different methods of communication and how to make the most of each of them. It will also provide communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. Participants will receive a refresher on basic writing concepts such as spelling, grammar, and punctuation for use in the most common business documents in the workplace.|
|Workforce Skills||6||This course will help to build effective soft skills, which are those skills that allow us to effectively work with others. No matter what your position, organization, or industry, you work with people. Taking the time to build these skills can contribute to a more efficient harmonious and productive workplace, as well as to your own overall job happiness and satisfaction. The course also discusses the use of critical thinking skills to evaluate, identify, and distinguish between relevant and irrelevant information that will lead you to be more productive in your career, and provide great skills in your everyday life.|
|Certified Alarm Technician Level I||24||The Certified Alarm Technician Level One course is the industry standard for learning all facets of the alarm industry. It presents an overview of the theory, installation and maintenance of alarm systems, basic electricity, standards, perimeter detection, space detection, fire systems, control panels, communications, CCTV, job planning, and false alarm prevention. By the end of this course, students will have an understanding of the industry and their role within it, understand the importance of codes and standards and how to locate them and apply them, be able to define basic installation procedures, and compare the underlying technology behind the various security system tools and equipment.|
|Course Name||Length (Hours)||Course Description|
|Math Refresher Course||3||This course will cover some of the foundational principals of math that are useful when working with formulas. It provides an overview of how to use the mathematical formulas associated with the electronic security industry.|
|Residential Networking Basics||4||Provides a good foundation for those technicians installing equipment that communicates through an IP based structure. The scope of this course is directed towards equipment that is used in residential systems.|
|Structured Wiring and the Security Industry||6||Provides students with information about planning, running and terminating structured wiring. The course covers network cabling and the various termination standards, as well as, phone cabling, punchdown blocks, coaxial cabling and the tools required to complete the job.|
|Introduction to the Digital Home||4||Provides students a non‐technical complete overview of the interactive and connected home industry. The Introduction to the Digital Home is designed for anyone new to the residential technology industry or interested in the growing market opportunities. Students learn about the capabilities, benefits and technical infrastructure that deliver the integration of products and services available today and coming tomorrow.|
|Low‐Voltage Cabling||16||This module covers the characteristics, identification, and applications of various types of conductors and cables used in telecommunications and security systems. It also describes the tools, materials, and procedures for pulling cables through conduit and raceways.|
|Introduction to Construction Drawings||8||Introduces the basic elements of construction drawings. The common components of drawings are presented, as well as the most common drawing types. The use of drawing scales and how to measure drawings is also covered.|
|Troubleshooting Using Test Equipment||2||Expands the knowledge of installers and service technicians on the equipment used o measure, current, and resistance. You will also gain the skills necessary for routine troubleshooting and identify specialized equipment|
|Troubleshooting Communications and Notification Devices||1||we cover how communications equipment, and their settings, can hinder the signal transmissions for the alarm system. Knowing what equipment is used and their common problem areas are key to diagnosing and choosing the right solution. Troubleshooting communication problems are critical to ensuring the alarm system is doing all it can to protect your customers and getting them the help they need when they need it.|
|Troubleshooting Intrusion Alarm Devices||1||provides students an overview of the types of panels and
communication methods, burglar system components, powered devices
and non‐powered devices.
|Wireless Systems 101 ‐ Troubleshooting||1||Provides students with information on performing troubleshooting
tasks for wireless intrusion and fire protection systems.
|Wireless Systems 102 ‐ Components||1||Provides students with information on how alarm systems operate using
wireless signals and how the components work together.
|Wireless Systems 101 ‐ Standards||1||Provides students with an interpretation of codes and standards which
apply to the installation of wireless fire alarm systems.
|Stairways & Ladders for Construction||1||Explains how to recognize hazards related to stairways and ladders and
how to minimize those hazards. Gives an overview of the OSHA
regulations regarding stairways and ladders. Discusses the proper
construction, use, placement and care of stairways and ladders, as well
as how to choose the best stairway or ladder for the job.
|Fall Protection for Construction||0.5||This course is designed to help learners recognize the hazards of falling
and how to minimize them. Specifically, it explains potential fall hazards
on the jobsite and describes appropriate ways to eliminate and prevent
them; identifies various forms of fall protection and scenarios when
each would be appropriate; and covers how to select, inspect, use, and
store fall protection equipment properly
|Confined Spaces Entry Team Training||1||Covers the new Confined Spaces in Construction Standard and addresses
training requirements for the core entry team (authorized entrants,
attendants and entry supervisors). Outlines precautions to take before a
confined space is entered. Helps employees learn to recognize and
avoid unsafe conditions. Shows proper use of required protective and
emergency equipment. Illustrates proper procedures via a step‐by‐step
confined space “entry” and a confined space rescue.
|Aerial Lifts||0.5||Aerial lifts provide construction workers the convenience and
accessibility to perform work at elevated heights that other types of
equipment are not capable of or designed to do. However, with
convenience comes an increased risk of injuries or death due to falls,
crushing and electrocution. Adherence to safe work practices and
adequate training helps keep workers safe and injury‐free while using
aerial lifts on the job.
|Scaffolding Training||1||Provides an introduction to the types of scaffolds commonly used.
Explains how to identify hazards and the controls that keep those
hazards from becoming tragedies. The program also: explains how to
recognize potential hazards associated with scaffolds, identifies the
common types of scaffolds used in construction, describes OSHA’s
requirements for scaffold construction and access, and lists important
safety measures to follow when working on a scaffold.
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Let’s talk through your individual company goals before rolling out a training program for new and existing employees alike. Then we’ll enroll your employees in the customized program, sharing their progress and success.