ESA Announces New nFACT Partnership to Help Integrators Expand Visibility and Source Subcontractor Partners

The Electronic Security Association (ESA) has announced a new strategic partnership with nFACT, Inc., a B2B labor sourcing marketplace, connecting electronic security and life safety integrators with subcontractors from across the United States.

Through the partnership, nFACT will become ESA’s preferred technology partner for subcontractor search, giving ESA members new tools to increase marketplace visibility and identify qualified partners.

According to a 2025 NCCER workforce surveys, 45% of all construction firms reported project delays caused by shortages of their own workers or subcontractors’ workers.

“As these labor constraints continue to affect project delivery across the skilled trades, ESA members need faster, more reliable ways to identify qualified service partners,” says Jillian Bateman-McIntosh, COO of ESA. “We are committed to ensuring ESA Member companies have an edge as it relates to more effectively finding and sourcing field technician partners. This partnership reflects our attention on delivering practical, business-building value to our members.”

The partnership gives members a new way to be discovered, differentiate their companies, and connect with qualified partners across the country.

The nFACT platform includes a service provider database of more than 24,000 companies nationwide and is designed to help buyers find, qualify and manage service providers across security, fire/life safety, audio visual, electrical, telecommunications, network infrastructure, building management and other low-voltage service categories.

For ESA member companies, the partnership creates several immediate benefits:

Increased visibility for ESA member providers. Verified ESA member companies will be identified with an ESA Member badge on their nFACT service provider profile, helping buyers recognize their association with the industry’s leading trade association.

Recognition for companies investing in workforce training. Companies employing ESA-trained and certified technicians will be eligible to display an ESA-Trained and Certified Employer badge, further highlighting their commitment to technician education, professional standards and industry-recognized credentials.

Improved discoverability in buyer searches. ESA member status and ESA-trained/certified employer status will be incorporated into nFACT’s search, filtering and recommendation functionality, helping ESA-affiliated providers stand out when integrators and buyers are sourcing service partners.

Discounted platform access for ESA members. Verified ESA members will receive 15% off eligible nFACT subscription fees, making it easier for member companies to access sourcing, marketplace and procurement intelligence tools.

Personalized onboarding support. nFACT will provide ESA member providers with onboarding assistance, including support for profile completion and license uploads, at no cost.

“nFACT was built to bring greater trust, transparency and efficiency to service provider sourcing,” said Mark Bono, CEO and Co-Founder of nFACT. “By partnering with ESA, we are helping integrators identify companies that are actively engaged in the electronic security and life safety industry and committed to raising the standard for service delivery.”

Representing the largest community of integrators and dealers across the United States, ESA facilitates business growth for over 1,700 member companies — by connecting its core integrator/dealer community with hundreds of the leading manufacturers, distributors and service providers.

ESA saved its members a reported 1.7+ million in general liability, E&O and workers compensation policies through their insurance program last year alone. It certifies thousands of alarm technicians each year with the most recognizable credential nationwide for state licensing. It represents the voice of integrators and dealers at the state level and on capitol hill.

ESA members interested in learning more about this new benefit can schedule a benefit review meeting here.

To learn more about becoming a member of ESA visit ESAweb.org or contact ESA Director of Membership and Training, Jared Buhanan (Jared.Buhanan@esaweb.org)