Students may choose to transfer their funds to another ESA/NTS online course if less than ¼ the course has been completed and more than six (6) months are left before expiration date. Students will be required to pay a 25% administrative fee before their request is granted. If the student is transferring to a different online course than what was originally purchased, the transfer request will not be issued until the class materials (including the course manual) is returned in like new condition to ESA/NTS. A one-time transfer is available for all course registrations. Fund transfers cannot be made to Charter Chapter Courses to the varied payment terms established by the Training Providers. Transfer requests made beyond one-quarter through the course will not be granted.

Students may choose to purchase an additional 90 days in any online course for $85.00. Only one course extension will be granted per course registration. The student’s course access must not be previously lapsed in order to be eligible to purchase the course extension. Course extensions only apply to one course. If the student is enrolled in multiple courses, they must submit the extension fee for each course needing the extension. If a student does not complete the course within the allotted 90 days, the student will be required to re-purchase the course. Click here to extend your course access.

You can use our Search by State feature on our website to see the requirements for licensing

You should bring the following:

  • # 2 Pencil (Ink Pen & Highlighter may also be useful)
  • Notebook / binder / notepad (so you can take notes)
  • Page Tabs (for marking chapters & important items)
  • Calculator (handheld – no cell phone calculators)
  • Government Issued photo identification (State or Federal)
  • Your confirmation letter

Information about the ESA/NTS certifications can be found on the Certification page.

At the end of each online course, you can print your site-generated certificate. You can also come back and reprint that certificate from your Transcript page.

Do I need to renew my NTS certification if my state doesn’t require me too? Why should I? Maintaining your NTS Certification(s) will help you to continuously develop your skills and knowledge and to maintain a competitive edge. Keeping your certification active will prevent you from having to retake foundational courses and focus on learning new skills and concepts.

ESA/NTS sends out reminder emails to notify you when it is time to renew your certification. You can also log into your learner profile to check the status of your NTS Certifications.

Click here for the Certification Renewal Form. It outlines the renewal process and provides pricing information.

Education or activities covering the electronic life safety, security and systems integration industry are eligible for ESA/NTS CEUs.  Please note that proper evidence of training or activity must be submitted in order for the CEUs to be accepted.

Other activities such as instruction and volunteering must be submitted with a letter (on letter head) from the entity that hosted the activity. For example, for service on a committee to be approved, the certification holder must provide a letter from the organization that confirms committee participation.

Please see Qualifying Activities for more information.

All ESA/NTS certifications are valid for a period of 24 months following the completion of a course of study. Certification is maintained through attendance at industry related continuing education activities. Maintaining ESA/NTS certifications requires certificate holders to earn 24 continuing education units/hours (CEUs) (the equivalent of 24 classroom hours) each renewal cycle.

There are several places you can look to find out when your NTS Certification(s) expire. The expiry date is shown on your Certification certificate which you can view in your learning portal (see above).

You may access your profile by logging into the ESA Learning Portal site to obtain copies of your course completions and certifications.

 

Once logged on click the “My History” button and you will see your course located under Completed Courses or All Courses. Click on the word Certificate to access the certificate.

 

Please note that you must choose the Print function as the certificate will not print with the save image as or copy image functions.

Candidates who need to be rescheduled due to missing, arriving late, not bringing proper identification, or not cancelling their exam appointments within the required time must submit this form. A rescheduling fee of $75 will be required in these instances.

Candidates failing to achieve a passing score of 70 will be eligible for re-examination. Re-examinations are permitted within 6 months of initial course completion. Course must be retaken if re-exam is requested more than 6 months after initial course. Re-examination requires the submittal of a re-examination form and fee. Those needing to schedule a re-examination should contact the Training Provider for assistance. Those failing the exam for the third time will be required to retake the course.

 

What is the cost for a Re-Exam?

The cost for a re-exam is $135.00. Click here for the Re-Exam Request Form.

Students with Special Needs

Training Providers shall comply with the Americans with Disabilities Act. If a student identifies themselves as having a special need and requests accommodation, Training Providers should request appropriate and recent documentation of the disability. Documentation should be provided by a qualified professional. After determining a student is disabled, Training Providers should ask the student what accommodations they are requesting. Training Providers must agree to provide reasonable accommodations. If the student and class sponsors disagree on the reasonable accommodations necessary, Training Providers should engage in (and document) a dialogue with the student.

Students who take one of NTS’s online core courses must take and pass a proctored examination in order to receive validation of the training.  This validation is used to attain licensing or for the course to be used for certification. ESA/NTS uses PSI Testing Centers to proctor our exams. You can click here to find a PSI Testing Center near you.

All of our exams except for the Texas Residential Fire Alarm course exam are open book. Please see the ESA Candidate Information Bulletin for more information.

Upon completion of the online course students will receive an email confirming they have completed the online course. ESA/NTS will also be notified that the student completed the course.

ESA/NTS will send PSI the candidate information to let PSI know they can be registered for proctored exam. Students will then receive an email from support@psionline.comwith instructions on how to schedule the exam.

Many of our online courses come with a hard copy of the manual that you will be able to use during your open book Proctored Exam.

You can retake an online course as many times as you would like within the twelve-month timeframe that the course is valid. Instructor led courses can only be retaken if you register and pay for the course again.

When you purchase an online course, you will receive an email with a link to your online course and your username and password.

All online classes must be completed within one year from the date of enrollment. The course may be accessed from any computer that has internet access.

The following are recommend computer system requirements for those taking online courses:

  • Windows based PCs: Google Chrome, Microsoft Internet Explorer 7.0 or later, or Mozilla Firefox 17 or later
  • Adobe Flash Player which is needed to view other types of multimedia content
  • Sound card
  • Pop up blocker disabled.
  • Using a smart phone or tablet to view courses is not currently supported.

NTS uses 128-bit SSL encryption for its financial transactions. You can verify our security certificate by double-clicking on the lock-icon that appears in the lower-right of your browser when you’re purchasing a course. Double-clicking the lock icon will display the certificate which is issued by Starfield Secure Certification Authority.

ESA/NTS currently accepts VISA, MasterCard and American Express. You may also submit payment to ESA/NTS via check or money order. Please note that your course registration will not become active until payment has been received.

You can purchase an online course here on our website.

The organization code that you will need to enter is ELE35700.

You may access your profile and training history by logging into the ESA Learning Portal site.

Membership renewal notices will be sent out no earlier than November 15th  and no later than December 15th   of the year prior to the renewal year. Timely payment of dues will ensure your member benefits continue without interruption. The electronic invoice will have a hyperlink that will allow you to securely pay dues online, or you can print an invoice and mail your payment. ESA accepts Visa, MasterCard, American Express and Discover online.

After joining, the primary voting representative (PVR) for your company will receive an email with a username and password. This will allow the company PVR to log into the Member’s Only section of the website and make changes to the company record.

Your company will appear online at www.ESAweb.org, to include contact information, business services offered and website. It is to your advantage to have all of this information complete and current. Members will also have this information listed on our consumer website at www.Alarm.org for potential clients to view.

ESA accepts Visa, MasterCard, American Express and Discover. You can also mail in a hard copy of the invoice with a check to ESA, 6333 North State Highway 161, Suite 350, Irving, TX 75038. Partial payments are not accepted.

Membership is not transferable from one company (or individual) to another. Dues are non-refundable.

ESA membership is based on a calendar year (January 1 – December 31). Membership dues will be prorated in the second year of membership depending on your join date.

In the event that your membership application is denied, you would receive 100% refund, otherwise dues are non-refundable.

The application can be processed immediately if you join online as a Regular or Associate member. In some cases, for Regular members, we will need to forward your application to the appropriate chapter for approval and we may also need to get your alarm license information. These steps could take up to 10 business days. ESA will send you an email after receiving your application and advise you of any other requirements that are still needed.

Determine your membership category and email or fax your application to 972-807-6883, along with copies of state or local industry licenses.

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