Students may choose to transfer their funds to another ESA/NTS provided course if less than ¼ the course has been completed. No refunds can be issued for printed manuals purchased with a course. Fund transfers cannot be made to non-ESA/NTS courses due to the varied payment terms established by the Training Providers. Cancellation requests made beyond one-quarter through the course will not be refunded or transferred.

You can use our Search by State feature on our website to see the requirements for licensing

You should bring the following:

  • # 2 Pencil (Ink Pen & Highlighter may also be useful)
  • Notebook / binder / notepad (so you can take notes)
  • Page Tabs (for marking chapters & important items)
  • Calculator (handheld – no cell phone calculators)
  • Government Issued photo identification (State or Federal)
  • Your confirmation letter

Information about the ESA certifications can be found on the Certifications page.

At the end of each online course, you can print your site-generated certificate. You can also come back and reprint that certificate from your Transcript page.

Do I need to renew my ESA certification if my state doesn’t require me too? Why should I? Maintaining your ESA Certification(s) will help you to continuously develop your skills and knowledge and to maintain a competitive edge. Keeping your certification active will prevent you from having to retake foundational courses and focus on learning new skills and concepts.

NTS sends out reminder emails to notify you when it is time to renew your certification. You can also log into your learner profile to check the status of your ESA Certifications.

Click here for the Certification Renewal Form. It outlines the renewal process and provides pricing information.

Education or activities covering the electronic life safety, security and systems integration industry are eligible for NTS CEUs.  Please note that proper evidence of training or activity must be submitted in order for the CEUs to be accepted.

Other activities such as instruction and volunteering must be submitted with a letter (on letter head) from the entity that hosted the activity. For example, for service on a committee to be approved, the certification holder must provide a letter from the organization that confirms committee participation.

Please see Qualifying Activities for more information.

All ESA certifications are valid for a period of 24 months following the completion of a course of study. Certification is maintained through attendance at industry related continuing education activities. Maintaining ESA certifications requires certificate holders to earn 24 continuing education units/hours (CEUs) (the equivalent of 24 classroom hours) each renewal cycle.

There are several places you can look to find out when your ESA Certification(s) expire. The expiry date is shown on your certificate, which you can view in your learning portal.

You may access your profile by logging into the ESA Learning Portal site to obtain copies of your course completions and certifications.

Once logged in, click on the Transcript button and you will see all your courses. You can then click Download next to the Certificate you wish to view.

Please note that you must choose the Print function as the certificate will not print with the save image as or copy image functions.

Candidates failing to achieve a passing score of 70 will be eligible for re-examination. Re-examinations are permitted within 6 months of initial course completion. Course must be retaken if re-exam is requested more than 6 months after initial course. Re-examination requires the submittal of a re-examination form and fee. Those needing to schedule a re-examination should contact the Training Provider for assistance. Those failing the exam for the third time will be required to retake the course.

 

What is the cost for a Re-Exam?

The cost for a re-exam is $135.00. Click here for the Re-Exam Request Form.

Students with Special Needs

Training Providers shall comply with the Americans with Disabilities Act. If a student identifies themselves as having a special need and requests accommodation, Training Providers should request appropriate and recent documentation of the disability. Documentation should be provided by a qualified professional. After determining a student is disabled, Training Providers should ask the student what accommodations they are requesting. Training Providers must agree to provide reasonable accommodations. If the student and class sponsors disagree on the reasonable accommodations necessary, Training Providers should engage in (and document) a dialogue with the student.

Students who take one of NTS’s online core courses must take and pass a proctored examination to receive validation of the training.  This validation is used to attain licensing or for the course to be used for certification. ESA/NTS uses ProctorU to proctor our exams. ProctorU is an online proctor available 24 hours a day.

All of our exams except for the Certified Fire Alarm Designer exam and Texas Residential Fire Alarm course exam are open book. 

Upon completion of the online course students will receive an email confirming they have completed the online course. NTS will also be notified that the student completed the course.

Instructions for scheduling the Proctored Exam will be sent to the student via email and are available within the Proctored Exam on their learning portal.

You can retake an online course as many times as you would like within the twelve-month timeframe that the course is valid. Instructor led courses can only be retaken if you register and pay for the course again.

When you purchase an online course, you will receive an email with a link to your online course and your username and password.

All online classes must be completed within one year from the date of enrollment. The course may be accessed from any computer that has internet access.

The following are recommend computer system requirements for those taking online courses:

  • Windows based PCs: Google Chrome, Microsoft Internet Explorer 7.0 or later, or Mozilla Firefox 17 or later
  • Adobe Flash Player which is needed to view other types of multimedia content
  • Sound card
  • Pop up blocker disabled.
  • Using a smart phone or tablet to view courses is not currently supported.

NTS uses 128-bit SSL encryption for its financial transactions. You can verify our security certificate by double-clicking on the lock-icon that appears in the lower-right of your browser when you’re purchasing a course. Double-clicking the lock icon will display the certificate which is issued by Starfield Secure Certification Authority.

ESA/NTS currently accepts VISA, MasterCard and American Express. You may also submit payment to ESA/NTS via check or money order. Please note that your course registration will not become active until payment has been received.

You can purchase an online course here on our website.

The organization code that you will need to enter is ELE35700.

You may access your profile and training history by logging into the ESA Learning Portal site.

Membership renewal notices will be sent out no earlier than November 15th  and no later than December 15th   of the year prior to the renewal year. Timely payment of dues will ensure your member benefits continue without interruption. The electronic invoice will have a hyperlink that will allow you to securely pay dues online, or you can print an invoice and mail your payment. ESA accepts Visa, MasterCard, American Express and Discover online.

After joining, the primary voting representative (PVR) for your company will receive an email with a username and password. This will allow the company PVR to log into the Member’s Only section of the website and make changes to the company record.

Your company will appear online at www.ESAweb.org, to include contact information, business services offered and website. It is to your advantage to have all of this information complete and current. Members will also have this information listed on our consumer website at www.Alarm.org for potential clients to view.

ESA accepts Visa, MasterCard, American Express and Discover. You can also mail in a hard copy of the invoice with a check to ESA, PO Box 610605, Dallas, TX 75261.

Membership is not transferable from one company (or individual) to another. Dues are non-refundable.

ESA membership is based on a calendar year (January 1 – December 31). Membership dues will be prorated in the second year of membership depending on your join date.

In the event that your membership application is denied, you would receive 100% refund, otherwise dues are non-refundable.

The application can be processed immediately if you join online as a Regular or Associate member. In some cases, for Regular members, we will need to forward your application to the appropriate chapter for approval and we may also need to get your alarm license information. These steps could take up to 10 business days. ESA will send you an email after receiving your application and advise you of any other requirements that are still needed.

Complete a membership application, here.