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Posted: Mar 20, 2019
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by Mike King — Manager, Hosted Video, Axis Communications, Inc.

You strive to provide customers with the best security solutions possible, but are you fully satisfying their customer experience? You might have offered a customer the solution of their dreams, but if it took you too long, they went with another installer. Or perhaps you finished up a job and never planned on checking back in. What if their system has complications? Are they going to recommend your services to their peers?

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Posted: Mar 20, 2019
Categories: News
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by Merlin Guilbeau, IOM - Executive Director & CEO

The skilled labor shortage is reaching epidemic proportions. For the first time, there are more job openings than there are eligible workers to fill them — and economists have us bracing for wage pressures to build with higher competition and inflation.

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Posted: Mar 20, 2019
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by Chris Heaton - Vice President for Advocacy and Public Affairs

Since the beginning of the year, ESA began following bills unlike any seen in recent history. We mentioned the numerous occupational licensing bills that would require oversight and review of all licenses. We also noted several bills that would expand union influence in some states, while others seem to be gravitating away from union control and toward a “right to work” model.

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Posted: Mar 20, 2019
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Online Instructor-Led Training courses allow you to get the full benefit of a live instructor teaching a course without the travel time or expense!

Interact with your instructor, ask questions, and download course material all from the comfort of your home or office.

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Posted: Mar 14, 2019
Categories: Events
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Event date: 3/21/2019 - 3/22/2019

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Posted: Mar 13, 2019
Categories: News
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ESA’s National Training School just added Michigan to its list of states that recognize its training for licensing. Michigan’s Bureau of Construction Codes, Electrical Division for Fire Alarm Specialty Technician Candidates has approved NTS’ CFAT Level II as an alternative to NICET.

 

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